Peace of Mind Guarantee

Our Westinghouse small appliances are backed by a 12 month guarantee as part of our dedication to provide quality products for our customers. This means that if you purchase a Westinghouse small appliance which has a manufacturer defect/fault, or does not meet the seller’s specifications as a result of a defect/fault, then the seller will either repair or replace the unit, or refund the purchase price of the unit at their own discretion (refer to clause 4 of the Limited Warranty).

This does not apply to products which have been misused/abused, poorly maintained or serviced, damaged due to negligent handling, accidentally damaged or normal wear and tear. Ensure to follow all instructions within this instruction manual, including the Cleaning & Care section for correct maintenance. (See page 7)

Your warranty does not cover the following:

•         Damage caused by power surges, voltage supply issues, power dips or usage of the incorrect voltage.

•         Damage caused by service or modification of the unit which are not performed by authorised service centres or personnel.

•         Damage caused by the use of accessories, attachments, consumables, parts or devices which are not produced for the product by Westinghouse and it’s licensees.

•         Damage caused by exposure of the product to abnormally corrosive conditions.

•         Damage caused by incorrect or improper operation and/or installation.

•         Damage caused by a failure to follow additional instructions.

•         Products which have had the serial number and/or rating label removed.

•         Usage of the product which are outside of the intended applications (refer to page 1-2).

•         Freight costs incurred during a claim, consumables, loss, damage or accessories which require periodic replacement by nature (filters, seals etc.).

How to claim under this warranty:

1.         Carefully check the operating instructions, user manual and the terms of this warranty;

2.        Have the model and serial number of the appliance available;

3.        Have the proof of purchase (e.g. receipt) available;

4.        Return the unit to place of purchase;

5.        If unable to return to the place of purchase, call our service centre on 1300 883 109.

If your warranty claim is accepted, the product may be replaced with a similar or refurbished unit or repaired using refurbished parts. If your warranty claim is not accepted, the seller will inform you and provide any further options which are available in your situation. If the product is to be repaired

or shipped as a result of this, you will be responsible for the cost of repair and/or any freight charges incurred.

To register your product, view the most up-to-date user manuals and FAQ’s, visit the product page by scanning the QR code on your product’s cord label.