The Mineral deposits in tap water solidify when they are boiled/heated. Lime Scale may be come white, any Phosphates present will cause the water to appear cloudy when heated and may cause the interior of the water gauge to discolour. Depending on the hardness of your water will determine how much of these deposits are present. It is important to descale your Instant Hot Water Dispenser regularly to maintain the life of your Dispenser and keep it running efficiently.

The Water Storage unit of your Dispenser should be emptied and dried out on a regular basis to prevent build up of minerals and to keep the contents of the storage unit fresh.

If your Instant Hot Water Dispenser is not going to be used for an extended period of time please empty both the contents of the storage unit as well as expel any remaining water from the inside of the unit by setting it to free flow and pump the remaining water into a cup.

Please note that failure to descale your Dispenser regularly is deemed negligent and any faults caused by mineral build up will not be covered under warranty.

For more information on Descaling this appliance please click on the link below;

How do I descale my appliance

All internal water-carrying tubing inside Westinghouse Instant Hot Water Dispensers is made from high-grade, food-safe, BPA-free silicone. Silicone is used because it safely handles near-boiling temperatures, does not affect taste or odour, and is highly durable over thousands of heating cycles.

In some specific areas, such as the dispenser spout or precision valve components, heat-rated plastic or metal may be used. These parts must remain rigid and accurately shaped, which makes silicone unsuitable for those applications. All materials used meet relevant food-contact and appliance safety standards and are selected to ensure safe, reliable, and consistent performance.

Yes. All food-contact plastic components in this appliance are made from BPA-free materials and comply with applicable Australian food-contact safety requirements.

👉 Learn more about BPA-free plastics and appliance safety

When Cleaning the outer surface of your Westinghouse appliance please ensure that it has not been used for the necessary length of time to ensure that any parts that may become hot during operation have had time to cool. Then use a non-abrasive cleaning cloth to remove stubborn particles from the items body.

A damp cloth, used with a mild dishwashing detergent, may be necessary to remove grease/grime build up. Apply the detergent to the damp cloth and not directly onto the appliance.

The use of abrasive cleaning clothes may damage the surface and will not be covered by warranty.